It is very important to listen first before uttering anything. 
You may read Proverbs 18:12-21.
Here are some points.

Words can crush the spirit
-And a crushed spirit is more unbearable than a sick body. (verse 14)

Words can separate friends
-An offended friend is harder to win back than a fortified city. (verse 19)

We must listen to facts
-Learn with a discerning ear and ferret out the facts. (verse 13)

We must listen with open ears
-And don’t avoid listening to things that you may feel are too difficult to understand. (verse 15)

We must listen to both sides of a dispute
-It’s foolish to jump to conclusions and rush to judgment; the wise take time to discern. (verse 17)
Here’s a question for you:

How can you be a better listener to God and others? Think about it. Do you listen intently?

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